get in touch

Have a question? Please contact us using the customer support channels below. 

If you are one of our existing customers and need immediate help in case of an emergency, call the central station number below.

Address: 901 S Garfield Ave, Alhambra, CA 91801

Phone number: +1(626) 300-0877

Central Station Number: +1(833) 814-0877

Email: [email protected]

Please submit all general enquiries in the contact form below and we look forward to hearing from you soon.

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Privacy Policy

At AllTime Systems, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, website, and customer support.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Billing and mailing address

  • Emergency contact information

b. Service-Related Information

  • Property address where services are installed

  • Alarm system usage data

  • Service history and installation records

  • Security camera footage (if applicable)

c. Website & Technical Data

  • IP address

  • Browser type and version

  • Pages visited and interactions on our website

  • Cookies and usage data


2. How We Use Your Information

We use your information to:

  • Provide, install, monitor, and maintain alarm services

  • Process billing and payments

  • Respond to customer inquiries and support requests

  • Notify you of updates or changes to services

  • Ensure the security of our systems and premises

  • Improve our services and website experience


3. Sharing of Information

We do not sell your personal information. We may share your data with:

  • Authorized service providers or technicians for installation and support

  • Law enforcement or emergency responders, when required

  • Payment processors for secure transaction handling

  • Legal authorities when required by law or subpoena


4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. This includes encryption, access control, and secure data storage. However, no method of transmission over the internet is 100% secure.


5. Your Rights and Choices

You may:

  • Request access to your personal data

  • Request corrections or updates

  • Withdraw consent to marketing communications

  • Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at: [Insert Contact Email or Phone Number]


6. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience and analyze traffic. You may choose to disable cookies in your browser settings, though some features may not function properly.


7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.


8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children without parental consent.


9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Significant changes will be communicated via email or through our website.


10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]

please make sure to include your

[Your Company Name]
[Company Address]
Email: [Insert Email Address]
Phone: [Insert Phone Number]