(626) 300-0877 [email protected] 901 S Garfield Ave, Alhambra, CA, 91801
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Built to ensure help is always within reach

2-WAY COMMUNICATION (AREA OF REFUGE)

Look no further than our expert 2-Way Communication System services. Our team of experienced technicians specializes in designing, installing, and maintaining reliable communication systems that meet code requirements and provide critical support during emergencies.

We use the latest technology to ensure every system we install functions clearly and dependably when it matters most. Our comprehensive approach begins with a full assessment of your building layout and occupancy type, allowing us to recommend the best solution for your specific needs and local code compliance.

Whether you require a single Area of Refuge communication point or a fully integrated, multi-floor emergency communication network, our team has the expertise to handle projects of any scale. We’re committed to fast, dependable service and ongoing support to keep your system operating at peak performance.

Trust us to deliver peace of mind through clear, code-compliant communication when it matters most.

our services include

We have the knowledge and capability to implement code-compliant two-way communication systems for a wide range of building types. Our team is experienced in coordinating with architects, engineers, and contractors on demanding projects with strict timelines and critical life safety requirements. We collaborate closely with clients to ensure full compliance with ADA, IBC, and NFPA codes, delivering reliable communication solutions where they matter most.

Two-way voice communication
Code-compliant system installation
Central control panel setup
System testing and certification
ADA-compliant equipment options
Custom system design
Maintenance and repair services
Staff training and support

working process

We have a track record of delivering significant extension and expansion projects for buildings as diverse as schools, leisure centres, churches, and industrial units – providing much needed space and new facilities for our clients. We are used to working in close proximity to occupied buildings.

01.

Consultation

We provide expert advice and solutions tailored to your specific needs.

02.

Design & Work

Our team designs and develops high-quality solutions with precision.

03.

Complete & Maintenance

We ensure project completion and provide ongoing support and maintenance.

Frequently asked questions

Who determines if our building needs an Area of Refuge system?
The requirement for an Area of Refuge system is typically determined by the local Authority Having Jurisdiction (AHJ)—which may include the fire marshal, building code official, or state/local inspectors. These authorities enforce building codes such as the International Building Code (IBC), NFPA 72, and the Americans with Disabilities Act (ADA). Factors influencing the requirement include building height, occupancy type, egress path limitations, and whether the building has elevators or areas where evacuation may be delayed. It’s important to consult the AHJ during the design or permitting phase to ensure compliance.
How do you estimate the cost of a project?
We estimate the cost on a case-by-case basis so there must be a consultation before an accurate estimation can be made.
Is the system hands-free or push-to-talk?
Yes, the system is hands-free after the initial push of a button. Once a user presses the call button in the Area of Refuge, two-way voice communication is automatically activated without the need to hold or press anything further. This design ensures ease of use during emergencies, especially for individuals with limited mobility or accessibility needs.
How often should the system be tested or inspected?
The Area of Refuge communication system should be tested at least once annually in accordance with NFPA 72 and local code requirements. Some jurisdictions may require more frequent inspections, especially in high-occupancy or critical-use buildings. Regular testing ensures that all components—call stations, control panels, audio clarity, battery backup, and indicator lights—are fully operational. It's also recommended to test the system after any building modifications, power interruptions, or life safety system updates. Always consult your local Authority Having Jurisdiction (AHJ) for exact inspection schedules.
Are visual indicators included for the hearing impaired?
Yes, most Area of Refuge communication systems include visual indicators, such as LED lights, to assist individuals who are hearing impaired. These indicators typically light up to show that a call has been initiated and may flash or change color once the call has been acknowledged by emergency personnel. This ensures that users receive clear, non-verbal confirmation that help is on the way, supporting compliance with ADA and accessibility requirements.

Service List

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Call us
(626) 300-0877
Email us
[email protected]
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Privacy Policy

At AllTime Systems, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, website, and customer support.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Billing and mailing address

  • Emergency contact information

b. Service-Related Information

  • Property address where services are installed

  • Alarm system usage data

  • Service history and installation records

  • Security camera footage (if applicable)

c. Website & Technical Data

  • IP address

  • Browser type and version

  • Pages visited and interactions on our website

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Provide, install, monitor, and maintain alarm services

  • Process billing and payments

  • Respond to customer inquiries and support requests

  • Notify you of updates or changes to services

  • Ensure the security of our systems and premises

  • Improve our services and website experience

3. Sharing of Information

We do not sell your personal information. We may share your data with:

  • Authorized service providers or technicians for installation and support

  • Law enforcement or emergency responders, when required

  • Payment processors for secure transaction handling

  • Legal authorities when required by law or subpoena

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. This includes encryption, access control, and secure data storage. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You may:

  • Request access to your personal data

  • Request corrections or updates

  • Withdraw consent to marketing communications

  • Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at: [Insert Contact Email or Phone Number]

6. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience and analyze traffic. You may choose to disable cookies in your browser settings, though some features may not function properly.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Significant changes will be communicated via email or through our website.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

“[email protected]”

please make sure to include your

[Your Company Name]
[Company Address]
Email: [Insert Email Address]
Phone: [Insert Phone Number]